How people respond when someone raises a concern is one of the most critical moments in any organisation. A disclosure of bullying, harassment, sexual misconduct, or inappropriate behaviour is not just information, it's a test of trust. The way it is handled can determine whether someone feels safe enough to continue speaking up, or whether they withdraw completely. This training gives your staff the confidence and practical skills to respond appropriately, consistently, and in line with organisational expectations. By the end of the session, participants will be able to:
Respond calmly and appropriately to disclosures of harmful or sensitive behaviour
Understand how to listen without judgement and avoid unintentionally discouraging reporting
Recognise when to escalate concerns and how to do so correctly
Signpost individuals to the right internal support and reporting routes
Play an active role in strengthening a safe and trusted speak-up culture
Get in touch today!
Get in touch with us if you have any questions or to book a free initial call where we will discuss your training needs - contact your Customer Success Manager or our Training Manager, Charlotte.